Welcome! These Terms and Conditions ("Terms") govern your use of our website, https://thenaturopathicvet.com/, and the purchase of any products, services, or digital content from Hanka Fahey The Naturopathic Vet ("we," "us," "our," or "Seller"). By placing an order, you agree to be bound by these Terms.

Table of Contents
Scope of Application

Our Services & Products

Conclusion of Contract

Pricing and Payment Terms

Delivery and Access to Digital Content

Refund and Cancellation Policy

Intellectual Property & Usage Rights

Customer Obligations

Disclaimers & Limitation of Liability

Data Privacy

Applicable Law & Dispute Resolution

Final Provisions

1. Scope of Application
1.1. These Terms and Conditions apply to all contracts concluded between the Seller and a customer ("Customer," "you"). The Customer may be a consumer (an individual acting for purposes outside their trade, business, or profession) or a business entity.
1.2. The inclusion of the Customer's own terms and conditions is hereby rejected unless otherwise explicitly agreed upon in writing.

2. Our Services & Products
2.1. The subject of the contract may include, depending on the product description, the one-time provision of digital content (e.g., online courses, e-books, workbooks), ongoing access to digital content (e.g., subscriptions), and the provision of services (e.g., one-on-one coaching, group programs, workshops).
2.2. No Guarantee of Success: Our coaching and consulting services are intended to provide guidance and recommendations. The implementation of these recommendations and any resulting success is solely the responsibility of the Customer. We do not promise or guarantee any specific outcome or result.
2.3. No Employment Relationship: The use of our services does not create an employment relationship between the Seller and the Customer.

3. Conclusion of Contract
3.1. Offer Display: The products and services displayed on our website represent a non-binding invitation to you to place an order.
3.2. Placing an Order: By clicking the "Buy Now," "Purchase," or a similarly worded button on the checkout page, you are making a binding offer to purchase the selected items. In doing so, you confirm that you have read and accepted these Terms.
3.3. Order Confirmation (Acceptance): A binding contract is formed when you receive an order confirmation email from us. This email confirms that we have accepted your offer.
3.4. Checkout Process:
* Our checkout process is handled by our payment processor, thrivecart.com. As such, their terms of service may also apply to the payment transaction (https://legal.thrivecart.com/platform/terms/)
* You will be guided through the checkout process, where you will provide your name, email address, and payment information.
* Before completing your order, you will be asked to consent to these Terms, our Privacy Policy, and any specific waivers (such as the refund policy for digital goods).
3.5. Correcting Errors: You can review and correct any input errors before submitting your order. The browser's zoom function can help you review the information on the screen. You can use your keyboard and mouse to correct your details until you click the final purchase button.
3.6. Email Communication: You are responsible for providing a valid email address and ensuring that emails from us (or our third-party service providers) are not blocked by SPAM filters. All official communication regarding your order will be sent to this address.

4. Pricing and Payment Terms
4.1. All prices are listed in [Your Currency, e.g., USD, EUR] and are inclusive of any applicable taxes (such as VAT or sales tax), unless otherwise stated.
4.2. Payment Methods: We accept payment via Credit Card and PayPal.
https://www.paypal.com/de/webapps/mpp/ua/useragreement-full. Available methods may vary by product.
4.3. Due Date: Payment is due immediately upon conclusion of the contract. Access to products and services is contingent upon successful payment.
4.4. Invoicing: You will receive an invoice in PDF format via email.
4.5. Installment Plans: If we offer an installment plan, you are obligated to make payments on the agreed-upon schedule. If you default on two or more consecutive payments, we reserve the right to demand the entire remaining balance be paid immediately and suspend service access until the account is settled.
4.6. Late Payments: We reserve the right to charge late fees and interest on overdue accounts as permitted by law. In the event of non-payment, we may engage a collection agency or legal counsel to recover the outstanding debt, and you will be responsible for all associated costs.

5. Delivery and Access to Digital Content
5.1. Digital content (e.g., courses, e-books) will be made available to you immediately after successful payment.
5.2. Access will be provided via:
* A direct download link.
* An email containing the content or access credentials.
* Direct access through a customer portal on our website.

6. Refund and Cancellation Policy

6.1. For Digital Products (Courses, E-books, etc.): Due to the immediate access and intangible nature of digital products, all sales are final. By purchasing and accessing our digital content, you agree to waive your right to a refund. A checkbox confirming your understanding and waiver of this right will be presented at checkout with language similar to: "I consent to the immediate delivery of this digital content and acknowledge that I will lose my right to a refund once the content is accessed or downloaded."
6.2. For Services (Coaching, Consulting):
* You may cancel a scheduled service appointment by providing at least 48 hours written notice to hanka@thenaturopathicvet.com .Cancellations made with sufficient notice will be rescheduled at a mutually agreeable time.
* If you cancel with less than 48 hours notice or fail to attend a scheduled session, the session will be forfeited, and no refund will be issued for that session.
* For multi-session packages or programs, refunds for unused sessions are not provided after the program has commenced, except under extenuating circumstances at our sole discretion.

7. Intellectual Property & Usage Rights
7.1. All content, including but not limited to course materials, videos, e-books, worksheets, text, graphics, and logos, is the property of the Seller and is protected by copyright and other intellectual property laws.
7.2. Grant of License: Upon purchase, you are granted a limited, personal, non-exclusive, non-transferable license to use the purchased content for your own personal and non-commercial purposes.
7.3. Restrictions: You are expressly prohibited from:
* Sharing, copying, or distributing the materials to any third party.
* Creating derivative works from our content.
* Using the content for any commercial purpose, including teaching or training others, without our prior written consent.
This obligation remains in effect even after the termination of our business relationship.

8. Customer Obligations
8.1. You agree to provide complete and accurate information required for the fulfillment of the contract.
8.2. For coaching or consulting services, you agree to participate actively and cooperatively. Failure to provide necessary information or participation may hinder the service delivery, but it will not release you from your payment obligations.

9. Disclaimers & Limitation of Liability
9.1. Service Availability: While we strive for continuous availability, we do not guarantee that our website or online services will be uninterrupted or error-free. We are not liable for any downtime or technical issues related to internet connectivity.
9.2. Limitation of Liability: To the fullest extent permitted by law, the Seller shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim arising out of your purchase or use of our products/services is limited to the amount you paid for the product or service in question. This limitation does not apply in cases of gross negligence, willful misconduct, or injury to life, body, or health.

10. Data Privacy
10.1. To process your order, we need to collect and store personal data, including your name, email address, and billing information.
10.2. Your data is processed in accordance with our Privacy Policy, which can be found here: https://legal.thrivecart.com/platform/privacy/. Our Privacy Policy provides detailed information on how we collect, use, and protect your data. By agreeing to these Terms, you also acknowledge our Privacy Policy.

11. Applicable Law & Dispute Resolution
11.1. These Terms shall be governed by and construed in accordance with the laws of Republic of Ireland, without regard to its conflict of law principles.
11.2. Dispute Resolution: We encourage you to contact us first at hanka@thenaturopathicvet.com to resolve any issues. Should we be unable to resolve a dispute amicably, you agree that any legal action or proceeding shall be brought exclusively in the courts located in Gort, Co. Galway, Ireland.

12. Final Provisions
12.1. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12.2. Changes to Terms: We reserve the right to modify these Terms at any time. The version of the Terms that was in effect at the time of your purchase will apply to that purchase.
12.3. Entire Agreement: These Terms, along with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and the Seller. Any amendments must be made in writing. Individual agreements made in a specific case take precedence over these general Terms.